Smart inContact
Smart inContact allows you to safely approve Online Banking transactions on the Banking App, verify devices that login to your profile.
What is it?
Approve
Smart inContact uses secure messaging via the Banking App, for you to manage and approve certain transactions when banking online.
Verify
When an attempt is made to login to your Online Banking profile via a PC or mobile device that has not been verified, you will receive a notification via Smart inContact requesting you to approve/verify the device.
Secure messaging
Smart inContact on the Banking App can be set from R0.01, giving you full control of money going in and out of your account.
Approve online transactions
We have changed the way you approve transactions that require authorisation while banking online.
Instead of receiving your OTP via SMS, Smart inContact uses interactive messaging via the Banking App, so that you can approve these transactions securely.
Verify devices
When an attempt is made to login to your Online Banking profile via a PC or mobile device that has not been verified, you will receive a notification via Smart inContact requesting you to approve/verify the device.
You will have the option to accept and approve the PC or mobile device.
Secure messaging
You will be notified via the app of all account activity such as payments, deposits and swipes. If these are not authorised by you, you will be able to report fraud immediately.
Your Smart inContact alert amount can be set from R0.01
Report fraud
Smart inContact provides you with the means to easily and quickly report fraud via the app for any suspicious swipes, withdrawals, debit orders, payments, transfers and more.
