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FNB AgencyPlus

Save money and bank next door. Withdraw and deposit cash or buy airtime or electricity at your nearest FNB AgencyPlus.

What you can do

Transactions made easy at FNB AgencyPlus stores.

Cash withdrawal

For your convenience and safety, withdraw cash from your account or an FNB eWallet.

Learn more

Cash deposit

Deposit cash directly into the recipient's bank account and avoid long queues.

Learn more

Buy airtime

Buy and top up your airtime and enjoy uninterrupted phone time with family and friends.

Learn more

Buy electricity

Buy and top up your electricity and enjoy uninterrupted entertainment and power.

Learn more

What it costs

Get more value for your money with FNB. Get the help you need with AgencyPlus wherever you are in South Africa.

Cash deposit

R5 per R1 000

Cash withdrawal

R5 per R1 000

eWallet withdrawal

at no extra cost

 

How to withdraw cash

Withdraw from your FNB account using cellphone banking

  • Dial *120*321# and log in to your cellphone banking

  • Select 'Withdraw cash'

  • Complete withdrawal details and share the details with the FNB AgencyPlus agent

  • Enter the generated OTP on the agent's device and get your funds

Withdraw from your eWallet using cellphone banking

  • Dial *120*277# and to access your eWallet

  • Select 'Get cash' to generate an OTP

  • Complete the withdrawal details to receive the OTP via SMS

  • Enter the generated OTP on the agent's device and get your funds

Withdraw from your FNB account using the FNB App

  • Log in to the FNB App

  • Select 'Cardless Cash Withdrawals'

  • Complete the withdrawal details to receive the OTP via SMS

  • Follow the prompts to accept the terms and conditions and confirm

Withdraw from your eWallet using the FNB App

  • Log in to the FNB App

  • Select 'Menu'

  • Select 'eWallet'

  • Select 'Withdraw cash'

There are no additional fees for withdrawals and deposits at AgencyPlus stores.
Your OTP is valid for 30 minutes.
Standard network rates apply.

 

How to deposit cash

  • Visit an AgencyPlus store

  • Dial *120*321# , select 'Bank' then 'Deposit cash'

  • Complete the deposit details and confirm these with the FNB AgencyPlus agent

  • Enter the generated One-Time PIN (OTP) on the FNB AgencyPlus agent's device to finalise

No matter if you bank with FNB or not, you can still deposit cash to an FNB account at your nearest AgencyPlus store. The AgencyPlus agent will capture the transactions on your behalf, and request you to share the generated OTP to confirm.

There are no additional fees for withdrawals and deposits at AgencyPlus stores.
Your OTP is valid for 30 minutes.
Standard network rates apply.

 

How to buy airtime

  • Visit an FNB AgencyPlus store

  • Request airtime for your preferred network provider and the amount

  • Provide your contact number to the FNB AgencyPlus agent

  • Make your cash payment

  • Check your balance

 

How to buy electricity

  • Visit an FNB AgencyPlus store

  • Request for electricity and the amount

  • Provide your contact and meter number to the FNB Agency Plus agent

  • Make your payment

  • Check your SMSs for your electricity token

 

Find a branch

First National Bank - a division of FirstRand Bank Limited. An Authorised Financial Services and Credit Provider 1929/001225/06 (NCRCP20).