A free electronic messaging system sending transaction notifications to your smartphone.
inContact offers you the ability to:
inContact will not send messages for transactions on accounts you access via a link or mandate. You can register for this service at any FNB branch.
Decline inContact messages are an innovative and convenient method of advising customers of why their transactions have been declined. These messages are identical to normal inContact notifications and this service is also free.
Switch debit orders with a dedicated team to help you. Download the switching form
Debit order Disputes
If you have a debit order that you know you did not sign up for, you can dispute it in a few easy steps. You have the power to reverse and/or stop unauthorised debit orders for amounts of R200 or less anytime, anywhere via the FNB Banking App, Cellphone Banking or Online Banking. You will receive immediate reversal on an unauthorised debit order if you dispute it within 40 days of the transaction.
If you have an unauthorised debit order for an amount greater than R200 and would like to dispute it, you can call 087 575 9404 or visit your nearest branch for assistance.
Terms, conditions + rules apply
Salary Switching
It's easy to get your salary paid into your Islamic Private Wealth account. Having a minimum monthly deposit of R60 000 into your Islamic Private Wealth Account also gets you straight onto reward level 1 with eBucks Rewards.
All you need to do to have your salary paid into your account is this:
From there, we'll contact your employer and instruct them to switch your salary to your FNB account.
For more, contact 0860 102 970 or email debitorders@fnb.co.za
Terms, conditions and rules apply
Islamic Platinum Cheque Account
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Switch your salary, beneciaries and debit orders free of charge.
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