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Forex Advisory Team

Call us on 0860 1 FOREX (36739)
Outside South Africa (+27) 11 352 5902
Email forex@fnb.co.za

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What this is

With our Global Payments solution; you will be able to pay for your travel arrangements in advance to secure your bookings abroad. FNB makes sending a payment abroad simple and rewarding. We'll simplify the process to make sure you have more time to plan your trip abroad. In addition to this, you can earn up to 15% back in eBucks* on the transaction charges when sending foreign currency via Online Banking or the FNB App.

We make use of the SWIFT method of transferring funds and guarantee a secure, fast, standardised transfer service to suit your needs.

*Standard eBucks rules apply. Please refer to www.eBucks.com for more information.

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How to make a Global Payment via the FNB App:

Step 1

Launch the FNB Banking App and Login to your profile.

Step 2

Select the 'Forex' tab.

Step 3

Select 'Global payments'.

Step 4

Select Once-off Global Payment (if this is a once-off payment or first payment to a new recipient) or select a saved recipient if this is a payment to a beneficiary previously saved.

Step 5

Complete and provide all information required regarding your transaction.

Step 6

Select a reason for your payment and complete the transaction.

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How to make a Global Payment via Online Banking:

Step 1

Login to Online Banking.

Step 2

Select the 'Forex' tab.

Step 3

Select 'Global payments'.

Step 4

Select the Forex menu on the left side of the screen and select one of the following: Select Once-off Global Payment (if this is a once-off payment or first payment to a new recipient) or select a saved recipient if this is a payment to a beneficiary previously saved.

Step 5

Complete and provide all information required regarding your transaction.

Step 6

Select a reason for your payment and complete the transaction.

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FNB Banking App

Discover fast, reliable and secure banking, whenever, wherever on the FNB App. Enjoy full control of your banking 24/7 without the need to go to a branch. Plus,the FNB App is free to use on all major networks. No data costs are charged no matter how many transactions or how long you use the app.

Do your day-to-day banking:

View and change your PIN
Temporarily block and unblock your card
View and download statements
Cancel and order a new card
View balance and transaction limits
Manage daily transaction limits
Report fraud immediately
Get access to your team of bankers with Secure Chat ®
Track your eBucks rewards

You can also buy:

Prepaid Airtime
Data Bundles
SMS Bundles
Prepaid electricity
iTunes Vouchers

You also get additional features that include:

Managing your eBucks account and finding partners
Buying vouchers
Redeeming coupons
Access to conveniently located FNB branches and ATMs

Visit your App Store to download the FNB Banking App today. Just register and you're on your way.

Downloading the FNB Banking App is compatible with Android™, Apple™,BlackBerry™ and Nokia™ Symbian devices*.

For queries, email: fnbappsupport@fnb.co.za

To find out how to link your device call: 087 575 0362

View the software license agreement and remote banking agreement

*Android devices include HTC, Samsung, LG, Motorola, Sony Ericsson and Huawei.

BlackBerry devices include the Torch, Storm, Bold and Curve that are OS5 or higher

Terms, conditions, rules and standard network rates apply.

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Online Banking

Bank safely and securely 24/7 with Online Banking.

Online Banking is the convenient, real-time way to access your accounts. Pay, transfer, trade and invest using easy online navigation - all from the comfort of your couch.

Banking Online is:

Convenient. You can do most things via Online Banking that you can do in a branch.
Secure. Keep track of your transactions with free inContact, OTP notifications and online protection software.
Simple. All you need is an FNB bank account and access to the internet.

When using your Online Banking, you pay no data fees.

With Online Banking you can do your day-to-day banking:

View detail balances and transactions
Transfer funds between accounts
Stop/reverse debit orders on Mobile and eChannels
Make payments
Manage recipients
Send Money
Download account statements

You can also buy:

Prepaid Airtime
Data Bundles
SMS Bundles
Prepaid electricity

You can use Connect to:

Link your FNB Banking App to your Online Banking profile

You can take control and protect your account by:

Managing your FNB cards
Viewing/updating your PINs
Activating/Updating Online Secure

You also get additional features that include:

Managing your eBucks account and finding partners
Getting personalised offers for upgrades and limit increases
Ordering new smartphones and tablets
Opening new accounts in under ten minutes
Buying and selling Krugerrands

View our How to register for Online Banking demo

Terms, conditions + rules apply.

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Qualifying criteria

FNB Online Banking
FNB qualifying account

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Documents needed

Depending on the reason for your Global Payment, you may be required to supply us with additional documents. You will be prompted during your application, should we require documents; alternatively contact the Forex Advisory Team and we will be able to assist you.
You will need the banking details and personal information of the beneficiary as well as the reason for your payment.

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What this is

How to make a Global Payment via the FNB App:

Step 1

Step 2

Step 3

Step 4

Step 5

Step 6

How to make a Global Payment via Online Banking:

Step 1

Step 2

Step 3

Step 4

Step 5