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Fitbit setup process

How to set up Fitbit Pay™ onto your device:

Open the Fitbit App on your phone
Select 'Set-up a Device'
Accept Fitbit T&Cs
Create device PIN
Device will now appear on list of devices

How to add your card on Fitbit Pay™

Open the Fitbit App on your phone
Tap the picture of your watch on the top left corner
Select 'Fitbit Wallet'
Enter FNB card details as listed
Accept Ts & Cs
Tap the 'Activate on Ionic' or whichever Fitbit device name you have

Please note, the PIN code is to prevent others from making payments using your watch.

Every time you wear your Fitbit you will be required to enter this 4-digit PIN. For your security, the Fitbit stays in an authenticated mode for 24 hours or until you take your Fitbit watch off your wrist.

You can switch cards anytime on the Fitbit mobile App and your card number/details will never be stored on your device or Fitbit services. When you pay, your card numbers/details will never be shared by Fitbit merchants.

Step-by-step authentication on Fitbit:

Open Fitbit App on your phone
Tap the picture of your watch on top left corner
Select 'Fitbit Wallet'
Set up a 4-digit PIN

How to make a payment:

Press and hold the left button on Fitbit
Hold the Fitbit display near the card reader
Tap onto card reader. You will feel a pulse and see a Check mark on the Fitbit display meaning Payment is complete

How to maintain your card:

Should you wish to change your cards, all
maintenance can be done on the Fitbit Mobile App

To access this service, ensure you have a compatible Fitbit device and have downloaded the devices app to your phone. You may find a list of compatible devices and device set-up guides on the Fitbit website www.fitbit.com .

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How it works

FNB Pay, along with Fitbit Pay™ uses contactless payment technology to ensure a convenient, faster and safer way to pay.

To access Fitbit Pay™, check the Fitbit website to ensure you have a compatible device.

Fitbit Pay™ is available to existing FNB/RMB PB clients who have the latest compatible Fitbit devices and have downloaded the Fitbit App onto their smartphones (iOS and Android).

All you have to do is load your FNB card details onto the Fitbit Pay™ App, authenticate using the OTP received and make payments with ease from your wrist with just a tap.

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Garmin setup process

How to set up Garmin Pay™ onto your device:

Download and launch Garmin Connect App on your smartphone
Follow instructions to set-up a Garmin Connect account or sign into an existing account
Pair your device to Garmin Connect by following the on-screen instructions - ensure Bluetooth is turned on your smartphone and your device is in phone pairing mode
During set-up it will ask you if you want to set-up Garmin Pay™ now, alternatively you can set this up later in Garmin Connect App by going to Garmin Devices - Select your device - Select Garmin Pay™
Select Create your Wallet

How to add your FNB card onto Garmin Pay™

Create a 4-digit passcode to secure the wallet on your device
Select VISA to add your FNB card to the wallet
Enter FNB card details or select 'Scan my card' to take a picture of your FNB bank card
Accept bank Ts and Cs

Step-up authentication

Select 'Step-up authentication' method (SMS/email)
Enter OTP received from FNB

How to make a payment:

Press and hold button on device to open the controls menu page and navigate to the Wallet icon
Select the Wallet icon
Enter your 4-digit passcode
Your card will appear on screen. To switch cards swipe down or press the down button
You will be prompted to hold your device near the card reader
The watch will vibrate and display a green checkmark when the payment has been successful
While you are wearing the watch, you can make payments for the rest of the day without entering your passcode again. If you disable heart rate monitoring by removing the watch from your wrist or 24 hours has lapsed you must enter your passcode again before making a payment.

How to maintain your card:

You can view your wallet in Garmin Connect App by selecting Garmin Devices - Select your device - Select
Select 'Manage my wallet'
Select a payment card
Options to temporarily suspend your card or delete it from your wallet will be displayed

To access this service, ensure you have a compatible Garmin device and have downloaded the device's app to your phone. You may find a list of compatible devices and device set-up guides on the Garmin website www.garmin.co.za .

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Security and technology

Overview

Client safety forms the cornerstone of our digital payment solutions.
We use the latest technologies and techniques to ensure transactions are secure.

Security: What you need to know

Your sensitive payment data is secured using the latest payment technology and techniques. Despite the security inherent in our digital payment solutions, the point of sale device will also prompt you to enter your card PIN for certain transactions whilst making a contactless payment.
Further security measures are designed to protect you when using our digital payment solutions such as your card PIN, device passcode and your FNB Banking App username & password. These should only be known to you and never be shared with anyone.

Visa Token Service

Replaces a traditional card account number with a unique payment digital identifer
Restricts the use of a payment token by device, merchant, transaction type or channel

Technology: What you need to know

For contactless payments, the underlying technologies in use include HCE (Host Card Emulation) and NFC (Near Field Communication); both follow the EMVCo standards for effecting secure contactless mobile payments. These technologies also enable the likes of Apple Pay and Android Pay.
FNB Pay Checkout and Scan to Pay use the latest security standards for "card not present" forms of payment. The resulting transaction is fully 3D Secure compliant ensuring the relevant protections for both the card-holder and merchant.

Token Qualities

Enhanced security: Sensitive card information not shared with merchant
Format-Preserving: EMVCo token uses standard ISO 8583 message format
Domain Controlled: Use restricted by specific domain / requestor
Independent: Acts independent from PAN, requires ID&V

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How it works

FNB Pay, along with Garmin Pay™ use contactless payment technology to ensure a convenient, faster and safer way to pay.

To access Garmin Pay™, check the Garmin website to ensure you have a compatible device.

Garmin Pay™ is available to existing FNB/RMB PB clients who have the latest compatible Garmin devices and have downloaded the Garmin Apps onto their smartphones (iOS and Android).

All you have to do is load your FNB card details onto the Garmin Pay™ Apps, authenticate using the OTP received and make payments with ease from your wrist with just a tap.

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Samsung Pay setup process on your phone

How to set up Samsung Pay on your phone

Verify that you are running the latest version of firmware on your Samsung smartphone.
If you see a Samsung Pay icon on your device, select the icon and follow the onscreen prompts, alternatively, you can download Samsung Pay from the Google Play store.

How to add your FNB card to Samsung Pay on your phone

Launch your Samsung Pay app from your application list.
Navigate to the Home tab and select 'Payment Cards'.
Press the 'Add Card' button.
Payment cards can be added to Samsung Pay by either scanning your actual card, tapping your contactless card on the back of your Samsung Galaxy smartphone or entering the card information manually.
Select 'Next' and the FNB Terms of Service will be displayed. Agree to the Terms of Service to proceed.
You will then be prompted to verify that you have permission to add this card to Samsung Pay. Select SMS and, if prompted, the phone number you would like the OTP to be sent to.
If you have the FNB Banking App installed on your phone, check your messages in the app to get your OTP. If not, you will receive an SMS with your OTP.
Enter the OTP into the provided field and select 'Submit'.
Sign on the screen as prompted and select 'Save' to complete the process.

How to make a payment with your phone

Initiate Samsung Pay by either swiping up from the bottom of the device on the home screen, lock screen or opening the Samsung Pay app.
Select the card you want to pay with by swiping left or right.
Authenticate using your fingerprint or your 4 digit Samsung Pay PIN.
Place your phone near the magnetic card reader or NFC reader to complete the transaction.

Samsung Pay setup process on your watch

How to set up Samsung Pay on your watch

Verify that your Samsung Watch is paired to your mobile device and that you have the latest firmware installed on your Samsung Watch.
Open you Samsung Wearable app on your phone, navigate to 'Settings' and select 'Samsung Pay'.
Follow the onscreen prompts to set up your Samsung Pay.

How to add your FNB card to Samsung Pay on your Samsung Watch

Open you Samsung Wearable app on your phone, navigate to the Settings tab and select Samsung Pay.
Select 'Add' to start adding the card
Payment cards can be added to Samsung Pay by either scanning your actual card, tapping your contactless card on the back of your Samsung Galaxy smartphone or entering the card information manually.
Select 'Next' and the FNB Terms of Service will be displayed. Agree to the Terms of Service to proceed.
You will then be prompted to verify that you have permission to add this card to Samsung Pay. Select SMS and, if prompted, the phone number you would like the OTP to be sent to.
If you have the FNB Banking App installed on your phone, check your messages in the app to get your OTP. If not, you will receive an SMS with your OTP.
Enter the OTP into the provided field and select 'Submit'.
Sign on the screen as prompted and select 'Save' to complete the process.

Alternatively

Select the Samsung Pay icon on your Samsung Watch in the application list.
Select the 'Add Card' icon and follow the process above from step 3 on your phone.

How to make a payment with your Samsung Watch

Initiate Samsung Pay by holding down the button on the top right of the watch for a few seconds.
If you have not yet authenticated yourself, type in your user selected Samsung Pay PIN on the Samsung Watch.
Select the card you want to pay with by swiping left and right or by rotating the bezel.
Tap the 'Pay' button at the bottom of the Samsung Watch screen.
Place your Samsung Watch near the NFC reader of the payment terminal to complete the transaction.

To access this service, ensure you have a compatible Samsung device and have downloaded the Samsung Pay app to your phone. You may find a list of compatible devices and device set-up guides on Samsung's website: http://www.samsung.com/za/samsung-pay

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How it works

Samsung Pay uses proprietary Magnetic Secure Transmission (MST) and Near Field Communication (NFC) technologies to make contactless mobile payments. This means that you can make a secure contactless payment virtually anywhere on any payment terminal, whether it is a contactless enabled terminal or not.

Samsung Pay supports CD-CVM (Consumer Device-Customer Verification Method). This means when making payments, you would only have to unlock your device with your passcode or biometric, then hold your device near the contactless symbol at the POS device. This allows you to enjoy a more seamless payment experience.

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Setup process

Depending on your device you can set up Apple Pay by selecting any of the following methods:

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How it works

Apple Pay uses proprietary Near Field Communication (NFC) technologies to make contactless mobile payments. This means that you can make a secure contactless payment virtually anywhere on any contactless enabled payment terminal.

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Set up Apple Pay on your FNB App

Log in to your FNB App

Select 'Cards'
Select card or virtual card
Select 'Add to Apple Wallet'
Follow steps

You can manage your Apple Pay digital cards on the FNB App under Settings > Partner Wallets.

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Set up Apple Pay for Watch

Make sure your watch and phone devices are unlocked during this process.

Open Watch App on your phone and select 'Wallet & Apple Pay'
Tap 'Add Credit or Debit Card'
Capture card details by using your camera or enter all card details manually. Alternatively, use your cards on iPhone, listed under 'Other cards on your phone'.

Once added to iPhone and if Watch is linked you will be prompted to add the card to Watch.

What's needed

Provide your card details by using cards previously used for Apple Pay, or cards that have been stored on iTunes. Alternatively, you can scan a new card or capture card details manually (16 digit card number, expiry and CVV).

Verification methods

Receive one-time PIN (OTP) via SMS
FNB App customers will be redirected to the FNB App to approve adding a card to Apple Pay
Contact the FNB Fraud Centre

Once verified, the card will be active and ready to transact on Apple Pay.

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Set up Apple Pay for iPhone or iPad

What's needed

Provide your card details by using cards previously used for Apple Pay, or cards that have been stored on iTunes. Alternatively, you can scan a new card or capture card details manually (16 digit card number, expiry and CVV).

To register

Enter the card details, accept the FNB terms and conditions and select the verification method.

Verification methods

Receive one-time PIN (OTP) via SMS
FNB App customers will be redirected to the FNB App to approve adding a card to Apple Pay
Contact the FNB Fraud Centre

Once verified, the card will be active and ready to transact on Apple Pay.

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Set up Apple Pay on Mac

Open System Preferences
Select 'Add card'
Enter card details manually
Verify and complete your card information
Accept terms and conditions
Choose bank verification method

What's needed

Provide your card details by using cards previously used for Apple Pay, or cards that have been stored on iTunes. Alternatively, you can scan a new card or capture card details manually (16 digit card number, expiry and CVV).

Verification methods

Receive one-time PIN (OTP) via SMS
Contact the FNB Fraud Centre

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How to add your FNB card to Google Wallet

Download the Google Wallet App from Play Store
Open the Google Wallet App
Select "Payments" from the options at the bottom of the screen
Select "+ Payment method"
Enter card details and scroll down to "Save"
Accept issuers Ts & Cs by scrolling down to "Accept and Continue"
Your card is being authenticated - do not exit screen "Contacting your bank"
Select verification method (for OTP) and press continue
Enter verification code sent and select submit
Card is ready to use with Google Wallet

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SwatchPAY! setup process

ANDROID & IOS SETUP

Download the SwatchPAY! App by wearonize from the Google Play Store or Apple App store
Accept the Terms and Conditions
Sign in or create SwatchPAY! account
Add card by selecting the "+" option on the top right of the screen
Scan or type the payment card credentials
Select your SwatchPAY! and name it
To start the process, choose "Activate with phone"
Hold your watch against the back of the phone to find the NFC connection
Once connection is confirmed, hold your watch steadily against the phone
Wait for the first 3 circles to turn green
Accept Terms and Conditions from FNB
Wait for the last circle to turn green
Remove the watch
Select authentication method (e.g. SMS or email)
Insert the OTP details

The activation is complete. Enjoy paying with your watch.

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How it works

Google Pay is a digital mobile payment system which allows you to make payments safely and easily by simply tapping on your cellphone.
Google Pay is a simple, fast, and secure way to pay using your Android device. Make contactless payments by simply using your phone anywhere contactless payments are accepted.
To use it, open the Google Wallet App, select your FNB Virtual Card details, authenticate using the OTP received and make payments with just a tap.

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How it works

SwatchPAY! uses contactless payment technology to ensure a convenient, faster and safer way to pay.

To access SwatchPAY!, check the Swatch website to ensure you have a compatible device.

SwatchPAY! is available to existing FNB clients who have the latest compatible Swatch device and have downloaded the SwatchPAY! App onto their smartphones (Android or IOS).

All you have to do is load your FNB card details onto the SwatchPAY! App, authenticate using the OTP received and make payments with ease from your wrist with just a tap.

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Fitbit setup process

How it works

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How it works

Samsung Pay setup process on your phone

Samsung Pay setup process on your watch

How it works

Setup process

How it works

Set up Apple Pay on your FNB App

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