The South African government has kicked off a number of initiatives to help businesses and their employees through COVID-19. Below we have summarised some of the finalised relief programmes.
The COVID-19 Loan Scheme is designed to help businesses across the country who may not be able to meet their financial obligations during lockdown, thus ensuring their resilience as the economy reopens.
National Treasury together with the South African Reserve Bank and SA banks have reviewed Phase 1 of the COVID-19 Loan Scheme criteria to make the loans more accessible to distressed businesses. FNB will be facilitating the disbursement of Phase 2 of the COVID-19 Loan Scheme to businesses that qualify.
If you provide essential services and products to the fight against COVID-19 and need funding to keep up with growing demand.
The South African Government, has shown remarkable unity in a joint effort to protect our country against the impact of COVID-19, especially those whose financial position has been impacted by COVID-19.
In order to assist with alleviating any cash flow burden arising as a result of COVID-19, Government proposes the following tax measures for tax-compliant businesses with turnover of less than R50 million per annum. These will only be applicable for 4 months from 1 April 2020 to 31 July 2020.
In order to minimise the loss of jobs during COVID-19, the government has a number of relief programmes to assist businesses and their employees.
If you need any specific assistance or have any queries, please don't hesitate to contact us or refer to some of the helpful information loaded here.
For all general business banker queries (including Digital Banking) - please call our Business Desk on 087 736 2247. Please note that the Business Desk has revised operating hours from 8am to 8pm from Monday to Sunday.
For queries and assistance relating to online banking - please call our Online Banking Desk on 087 575 0000.
For any queries relating to your merchant device, please contact the Merchant Services helpdesk on 087 575 0012 or send an email to MSService@fnb.co.za. Our operating hours are:
For any queries regarding your short-term insurance policy, contact your Broker or your dedicated Service Broker directly via phone or email.
For Travel Insurance related queries and claims please email the Travel Insurance Helpdesk on claims@tic.co.za
Should you require any assistance or have any queries, please contact Fleet Services at:
Or contact your dedicated Fleet Relationship Manager. At this time, we also urge you to make use of our Self-Service platform to do your necessary card administration.
Foreign Exchange for Business is fully operational for all your global payment and receipt requirements. Please contact your Business Development Manager or our eSolutions team to provide any assistance on all foreign exchange related transactions. Our global payments platform is also available via your online banking profile where you have the ability to book a deal and secure your exchange rate at the time of capturing your payment
Should you require any further assistance, contact 08601 36739 or email forex@fnb.co.za. Operating hours are:
Remember our global payments platform is available via your online banking profile where you have the ability to book a deal and secure your exchange rate at the time of capturing your payment.
For any PayPal queries, contact us on 087 572 9725:
Operating hours are: